I am enormously grateful for the tremondous amount of support we have received from customers over the last two months or so - we are tracking well ahead of last year and no one is more surprised about that than me

I am acutely aware that orders have been despatched more slowly that usual and it has just generally been more of a challenge to fulfill orders and keep things rolling

we have stocked out of the IMS35micron shower screen, but we have ordered more from IMS and we can probably expect to see them back in stock in about 6 weeks

against this backdrop i am very much looking forward to the return of Sue, our parts fulfilment person as the last few weeks a factory of 97 has only had 3 staff on site for the fulfillment of critical orders - the factory manager has not only been building and testing an packing the machines, but also spares and dealing with warranty issues, so it has been more effort in yet output has been down

i am aware that a couple of you have been waiting on your LR for too long, and there are also a number of parts and kit orders that have been open for too long

i am confident that this is the week we will get fully up to date again

if you have any questions you are always welcome to call or email me; if i am awake i will answer

kind regards

reiss.